During the pandemic now, the library only offers c...

During the pandemic now, the library only offers curbside pickup. However, when I arrived 3 days ago, there was a sign at the front door asking patrons to go to the "south entrance" to pick up our holds. When I went around the building to arrive at the south entrance, the door was locked so I had to go back to the east entrance (front door) just to find another sign at the employee entrance saying that we need to call the library for someone to get our holds.