Dan Ballard

Review of Victoria Park Plaza hotel

Amazing hotel, took my wife for her birthday For 1...

Amazing hotel, took my wife for her birthday For 1 night. We were greeted at the front desk by a very polite and helpful lady. We were a little early for check in but was given our room instantly. All the staff are very attentive the bar seating and staff were outstanding extremely friendly. The only downside was our room was not 100% clean but we didnt say anything while we where there. We did however email the hotel after we arrived home and received an instant reply with many apologies and we also received some points on our rewards card which we can use on our next visit which we will definitely be doing and also we where told to speak directly to a particular person when booking as they would upgrade us free if charge. Extremely happy with all services we recieved while at the hotel and also the response to our little niggle with the room would highly recommend staying here when visiting london so close to everything and very comfortable setting.