C

Carmenise A

3 years ago

The company is ridiculous. They are a 3rd party ve...

The company is ridiculous. They are a 3rd party vendor for the apartment or location you reside in so whatever mistakes they make affect the total amount of your rent. Which means you are stuck paying the incorrect amount for rent only to have it fixed the next billing cycle.
Also, I get having to pay a $10 account activation fee, whatever no big deal. BUT you have to pay a $4.95 move out fee.... I missed the part where it COSTS A COMPANY MONEY TO CLOSE AN ACCOUNT. I would understand if these fees were disclosed to you prior to you getting started and the amounts aren't the issue, it's the face that you get blindsided with it after the fact. These people are a joke and I would not recommend their services if you have a choice.

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