Steven Templeton

Review of Capital Dodge | Chysler | Ram ...

As a preferred customer and a returning Chrysler D...

As a preferred customer and a returning Chrysler Dodge customer, I must say that I am unhappy with my brand new 2016 Dodge RAM 1500. After waiting 10yrs to purchase this truck, I now own a brand new truck that makes noise inside the truck even when it is turned off. After making a number of trips to the service department, which added 1000KMs to my truck mileage. Although service did try to fix the issue, it was always given back to me with the grinding noise.

I have test driven endless trucks over the past year and have friends that don t have this noise, to the point of being given a rental truck while my truck was being fixed, and the rental truck of the same make had no loud grinding noise.

Although promised this issue would be raised to Chrysler, nothing has come of it after a month of waiting and reaching out.

As a preferred customer I am not feeling preferred, all I want is the noise to be fixed in my new Dodge Ram truck.