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janeth tito

4 years ago

I have previous stayed at Derek numerous times and...

I have previous stayed at Derek numerous times and always had a great experience. This time I decided to get a room for my husbands birthday just a weekend quick relaxation . Food, customer service and decor as always very good no complaints at all . This time however I have 2 complaints this is why I am only giving 3 stars because I feel like they need to improve in this matter. One the valet or self parking is super expensive they need to lower down the price it s insane . They charge you 35$ for valet everytime you park with them and 27$ for 8 hour self parking which you have to pay again once it expires that is crazy . Second I HATE THE NEW BLANKET please go back to the white fluffy blankets you guys had previously . Now the beds are not comfortable nor the pillows they are cheap and hard . The little beige blankets they have now are super hard and uncomfortable. I hate it . I used to love their beds and that was the only reason I stayed at Derek because to me a comfortable bed, pillows ect is the most important thing . Please upgrade back to the white fluffy blanket you had if not I m definitely not staying at Derek again .

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