Walter Lowe

Review of FE

With just one person on duty 10 minutes after open...

With just one person on duty 10 minutes after opening at 9:00, things moved slowly. Only two customers allowed inside at once, so the employee could not see the line outside. She gave her full attention to each customer.

Unfortunately as I was getting my box out of my car, someone double parked on the road and rushed in ahead of me (she never noticed me in the parking or that three other customers were already inside). I was finally able to enter 20 minutes later. The person ahead of me was using someone else's account to ship him a laptop. She had no idea of its value, the name of the company it was going to (only the recipient's name) and other details. The employee was very patient, but it took another 20+ minutes to get her taken care of.

When I left another four people were in line outside. Glad I went to UPS before getting my coffee at Starbucks.