The hotel is beautiful, a palace with beautiful st...

The hotel is beautiful, a palace with beautiful structures and Ottoman-inspired architectural details. The rooms are large, comfortable and quiet. It offers several amenities (bathrobe, shampoo, conditioner, lotion, dental and shaving kit, among others). The service is poor, more training and qualification is needed for employees who are unable to meet expectations, however some are very cordial. I have already stayed in different hotels on the island and the cost x benefit here is good because of the SPA because the hotel needs better maintenance and governance. The SPA is the differential of this hotel and deserves its own evaluation, being the best reason for the stay. The pool and beach area is beautiful but care is not taken with the furniture. It has several restaurants of different cuisines besides MusicHall. Internal stores (jewelry and clothing) do not help in the lack of trade in the Palm Jumeirah region.