Roger Capon

Review of Shangri-La Hotels and Resorts

The staff in the hotel are very efficient but at t...

The staff in the hotel are very efficient but at the same time very friendly. They are very good at predicting the needs of guests and acting accordingly. The staff are really wonderful and make a stay in the hotel a really enjoyable experience. During our stay we never met any member of staff who did not appear to be doing their best for the guests. Our thanks in particular to the staff in the Horizon Club.
The hotel is clean, comfortable, and the food excellent. We loved the food in the Lobster Bar!
This is our 3rd stay at the Island Shangri-la and we look forward to returning soon.