Star Schoen

Review of Apple

On 8/10/2015 spoke with an Apple Tech at the 800 n...

On 8/10/2015 spoke with an Apple Tech at the 800 number. He was courteous, and very knowledgeable. He set up an appointment for us at the Apple Store in Roseville, (apx. a hour away), for that evening. Unfortunately we arrived apx. 20 minutes late. The store was PACKED! However, the staff treated us extremely well! We were seated at the Genius Table. Within 7 minutes, Patrick came over and introduced himself. He was definitely a Genius when it came to my IPhone 6 and the blue death screen. Within a very short time we were on our way out of the store with a new phone and smiles on our faces!
Thank you Patrick,
Star