Apparatus that works poorly, constant smoke in the...

Apparatus that works poorly, constant smoke in the house, with another toxic smell than wood, a very expensive purchase that becomes very stressful especially for the family life inside the house. At the end of 4 fires the ceiling became yellow and the ventilation grilles also as well as the chimneys. We call TOTEM FIRE, they answer that we must see that with the sellers: Purchase at HEXA ANGERS. Nothing is taken seriously, forced to go further. Everyone sees the ball. Purchase to improve everyday life in our home it becomes a horror.