Alisha Gamble

Review of O'Hare Hilton Hotel

The hotel itself is old and kind of drab, but not ...

The hotel itself is old and kind of drab, but not a huge deal. My room, however, was in no condition to be booked. The shower did not drain (and had hair in it). After waiting for maintenance and being told it was fixed, it wasn t. Then I realized the knob for hot water in the bathroom sink was completely broken, so there was no hot water available, accept out of the tub.

The manager was very nonchalant and basically dismissive of when I brought it to her attention- informing me I d have to go thru the company I booked with for a refund. I was more so shocked they even let this room be occupied and weren t phased by the issues. It s basically connected to O Hare, but quality over convenience. Never again.