Terrible service. They will hang up on you if you ...

Terrible service. They will hang up on you if you ask anything too difficult. I simply asked if they supplied billing records and then the agent hung up on me. Also, upon receipt of the medical records I received for my client no password was given. It takes about 15-20 minutes of your time to get into contact with anyone at the business so that they can speak with you. I'd suggest Unity Point Health have someone else handle its medical/billing records for the patients. I handle a good chunk of Personal Injury cases and this place is not great to work with. Consequently, I have to contact Unity Point to attempt to resolve this matter. Lastly, this is the first time I have ever done a google review. The medical providers need to know that this is not a good place for patients to get their records through.