ROTO-ROOTER Operated by Bob Hubbard

Review of Borgess Health

Worst ER experience ever! Heart failure patient wi...

Worst ER experience ever! Heart failure patient with extreme abdominal pain was treated so poorly by male RN that I recommend he get a new job. Borgess is clearly out for dollars and not sense! Never at any time was there any check of my heart to see if the pain was heart related. I had urinary retention and no bowel sounds. I was asked to return after a quick discharge with papers left on a laundry cart while I was in the bathroom. Nothing explained or signed. Just a quick, if the pain gets worse return and we will get you right back. I no sooner headed home in the car and the pain became unbearable. I returned and was made to sit in a wheelchair in the waiting room for 5 hours. When I asked why I couldn't be taken back, the staff was rude. My wife explained that I couldn't sit any longer because I had been so ill and was still refused treatment. Literally, I was at Borgess from 8:30am - 11:30pm and did not have problem resolved. I went to Bronson Methodist Hospital and learned that I was having heart issues.
I was born at Borgess and they always had my business, but not any more. Worst service ever from ER.