Megan Meachem

Review of The Dorschel Group

Dorschel towed my car on a Wednesday. They called...

Dorschel towed my car on a Wednesday. They called me the following Friday asking when I was brining my car in. The literally lost it. Then when I explained to Jason that it's a Volkswagen CC I got argued with saying there's no such thing it's either a Passat cc or a Jetta cc. I was finally quoted for a2 week repair. I pick my car up 3 weeks later with tire marks and dents all down the side. The next time I pick it up it has the wrong Rim and tire. The time after that a giant scratch down the bottom. Not to mention the scratches they themselves put in it then refused to fix. They refuse to put the correct tire on it refused to fix the windshield and refused to even do an alignment on it when the car was pulling hard to the left. I spent $600 out of pocket to take it elsewhere to get it fixed. If I didn't have a man with me when I walked through that door no one payed attention. In fact Carey their service manager never once called emailed apologized or spoke to me only to my dad who lives a whole state away and literally has nothing to do with my car what so ever. to this day my $20000 car is still not how it was before the accident but after taking 6 months to try to get it corrected I have given up with dorschel. Do not under any circumstances get your car serviced here.