I pulled into the hotel at midnight...waited for 2...

I pulled into the hotel at midnight...waited for 20 minutes for valet and he never showed. I parked my own car and then the valet comes. I asked where he was and said he just woke up. I went inside...they didnt have my room. I asked if they were full and they said no but just not a King. I said that I had just made the reservation 20 minutes ago and they said they had plenty of kings. JUDITH, the front desk girl was so rude, said sorry, all we have are queens. I asked how they sold out of kings that quickly at midnight. She said, we cannot guarantee over the phone. I said, I guess ill have to find another hotel at midnight...because Im not paying $350 for a queen...she never said sorry, but only okay! Never tried to acomodate. I asked for a manger. Ricardo came and said he would try. He found a king. JUDITH just rolled her eyes! I travel all the time in the US and Internationally...she is by far the rudest person I've ever encountered at any hotel. I will never stay here again!!!!