John Smith

Review of Samsung Electronics GmbH

Only 2 technicians work there. One makes customer ...

Only 2 technicians work there. One makes customer service, the other repairs phones. Replacing the display of the S7 Edge should take AT LEAST 1 WEEK, rather longer. One could only hope that the repair would be quick, I was told. There is nothing signposted in this ugly and identical looking concrete block. You have to park at ALDI because otherwise there are only 9 public parking spaces for the whole complex. I should send in my phone, that would probably go faster. I am really satisfied with the device, except for the pixel error, everything is fine: D The support is so subtle that I no longer buy anything from Samsung. The devices are great, but if you need support you are lost. Support only shows the quality of a manufacturer. THANKS FOR NOTHING SAMSUNG!