John Grims van Belle

Review of NH Amsterdam Centre

We had rented a large suite with jacuzzi. We got a...

We had rented a large suite with jacuzzi. We got a total NH hotel unworthy room, with broken lights and 2 worn chairs instead of a nice couch. Another suite was not available and received a downgrade room in the basement with no view. We ourselves requested compensation in the form of a free breakfast, this was arranged. And of course the price difference back. What should have been a luxury weekend became a disappointment. The staff helped us very well and were friendly, the director later sent an apology message. NH hotel do not rent NH hotel unworthy rooms! Compliment for staff.