J

Jesse McFadden

3 years ago

I wrote a glowing 5-star review a couple of years ...

I wrote a glowing 5-star review a couple of years ago. Well, now it is 1-star for good reason. Traded my vehicle in which resulted in a new loan with a new bank. Old loan keeps coming out of my account but they don't seem to care. I was told the first time I would have deposited back into my account. 2 weeks later no deposit. Instead another payment comes out again from the previous loan! I text the sales manager and I get no response. I text again an hour later, still no response. 3rd text sent calling him out for ignoring me and this is the exact text he replied with "Buddy I was off for 2 day I am Rea back up ". Really? My problem was supposed to be fixed but instead it gets worse and then I am ignored when I bring it up. And then I get called buddy like I'm a nuisance. F 'em.

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