The room was dirty and smelled of mold and mildew....

The room was dirty and smelled of mold and mildew. We were not given the room rate we were told on the phone. I gave them a $450 gift certificate that was a gift from my children. When I checked out I settled up in cash and after I left they added a spa charge to A work credit card that was only used to hold the reservation in the first place. I didn t know there was a problem until a week afterwards after several emails they gave me 20% off the room rate. I would refer the hotel as long as you stayed on the floor that had been remodeled the food was really good