Unprofessional and rude by all means! I waited for...

Unprofessional and rude by all means! I waited for half an hour for an appoitment that was set 5 days in advance. No one showed up, agent's direct line went on VM. Called their office, spoke with 3 different girls, none of which knew were Judy (the agent) is. At first they told me she is looking for parking, then they said she has claimed to have met you. After finally meeting the agent (35 minutes after) she refused to show me the unit because I was upset that she was late for half an hour... Such an unprofessional agent...