Carine Jemina

Review of The Lodge at Woodloch

Great and clean place. Was amazing and welcoming f...

Great and clean place. Was amazing and welcoming from the moment we drove through the gates. I took off one star for my checkout experience. I love watching movies before going to sleep so I rented 4 movies through out my stay and all the movies kept freezing then skipping ahead. I told the lady at checkout and instantly she told me I would not be getting a refund because the movies played for atleast an hour. I was a little offended as I was barely informing her. I mentioned it to them the day before and they said they will send someone to check it out and no one came but it wasn't much of an issue for me. I even had a recording of the freezing to better explain it to them and she refused to see it. I have never experienced rented movies freezing like that be it at home or any other hotel. Well, I just told her to put everything on my card and I left. Minus that it was a great experience and the food options are extremely healthy so if you are not a fan of healthy food it might bother you.