Boy did they screw me- rented a car July 7 & 8 201...

Boy did they screw me- rented a car July 7 & 8 2013- asked the guy about taking out the toll package- he said there are no tolls around Dallas & i can apply for it, if i like,when i return the car - when i returned the car no one was there-i called the office to request the toll package they put me on hold for 45 minutes then i left a message on the managers voice mail- he never called me back