If I could give this terrible company 0 stars, I w...

If I could give this terrible company 0 stars, I would. This is the worst company I have EVER dealt with, I will never be using their services ever again. First of all, in order to prove to them my warranty was still valid, I had to send a photo of my receipt via TEXT MESSAGE that clearly stated the date of purchase (Nov 19, 2017). I then was informed shipping fees would be covered and that a shipping label would be provided to me via email. Since they never sent me a shipping label via email as promised, I had to pay $30 out of pocket to ensure it would arrive at their location before my warranty expired. I saved the receipts and asked if they would reimburse me for the shipping fees - nope. They then proceeded to tell me my warranty was void, I was able to confirm my warranty did not expire until Nov 19, 2018, the same day my tablet arrived at their location. November 21 I had received another email stating because they deemed physical damage done was done to the charging port, warranty would not cover this, which is completely understandable. Futuretel sent me an invoice for $175.55 plus tax for the repair of the charging port. Just to clarify, the tablet is only $150.00 brand new.
I asked if they would return the tablet to me as is because it was not worth it to pay more than what it's worth. They said "yes, after a payment of $35 +tax is made for the shipping fees. Please contact ###-#### to arrange for payment." Needless to say, I told them to keep the tablet and my family and I will never be using Futuretel as a Service Centre ever again. It was horrible customer service and a complete rip off.