The prices they quote online are accurate for trad...

The prices they quote online are accurate for trade in value, but they do not tell you until you show up in store that you have to wait 35-45 min for them to leave devices running to test them and create an account with them even for cash payments. They do not keep much cash in the register so if you're bringing in a lot of stuff at once they will lie over the phone and say they are good to go and then press for in store credit since they don't have the money. The checks take a week to mail out and the backroom staff testing hard drives or wiping them have literally been seen tossing components across the bins in the back like basketballs. I think their employees are really the issue on that front, but I appreciate the store as a trade in location and it does have a good selection.