jason cross

Review of Burlington Marriott

Myself and my wife have been coming here for almos...

Myself and my wife have been coming here for almost 9 years! Needless to say we love it. We use it as a weekend getaway. Unfortunately, this time around was not the 5 star experience we were used to. They have changed the doors on the room so that they slam behind you. This causes your room to shake when others exit their rooms. We could not control the temperature in our room. This left us hot and irritable through the night. On Sunday night we received a notice that the water would be off 9am Monday Morning and had to leave sooner than we wanted. Lastly, when we went to the restaurant for breakfast on Saturday morning the waitress gave us juice, coffee and the check and never returned to check on us once.

In the end, I have to say that I'm not pleased to have to had written this review because we truly love this place.