IMPLOSION . . . Decided to update my Google AdSens...

IMPLOSION . . . Decided to update my Google AdSense account . . . a few months ago, actually. I've had sales through AdSense and can't access the $$. Google was to MAIL new codes (not eMail -- snail mail). Never got them. Three requests later, still don't have the codes. I'm now 40 minutes into holding with my favorite message: ". . . We appreciate your patience. Our next representative will be with you shortly." Apparently "shortly" has a new definition in this century. It means "eventually," or even "never" with many large companies, including Google. Grump. That said, saw "The Internship" last night with Owen Wilson, Vince Vaughn. Hysterical, and explains a lot. Interns were manning the phone lines; perhaps no interns are around today to deal with the phones. So is Google imploding?