My husband and I drove 2 hrs from Tallahassee to G...

My husband and I drove 2 hrs from Tallahassee to Gainesville for a car that we had already been approved for/ credit run for/ hearts set on. Just to find out that they were in the process of selling that same car to another couple. Even though we were already committed to the car and had obtained financing before them!. After being informed that we were on our way, the dealership then informed this other couple of our intent to buy. This customer lived nearby and naturally raced in to close the deal only minutes before we arrived. We had no idea there was even another couple interested. Had we known we could have closed finances over the phone before driving there. We would have had the same opportunity to get ahead of the car as they did. We found out about this couple as we were pulling into the lot. The dealership hadn t even run their credit yet. They saw us walk through the doors and proceeded a quickly as possible with this other buyer. Considering we already had financing, already had an appointment and had driven 2 hrs we should have been first in line for the car. Or we, at the very least, deserved the same courtesy that couple received, which was a simple phone call!!! Why were they privy to a heads up about our intent to buy but we were not privy to their intent??? We had the appointment first, the financing first!!! We just didn t live in town and had to drive a lot further to obtain the car! If anyone deserved a phone call it was US! They want to make themselves feel better by saying they can t hold a car and first come first serve but we weren t coming to just test drive a car. We did and said everything imaginable to show we were coming to BUY! We had a bill of sale we had financing!!! We could have closed over the phone had we known. HAD WE RECEIVED THE SAME PHONE CALL THAT COUPLE RECEIVED! But at the end of the day they don t care about the customer, they only care that they made the sale. So unless you live within walking distance of this place don t waste your time buying a bottle of water let alone a car from this dealership! They don t care about you or your inconveniences, only the SALE! And some people are just better than you and deserve phone calls that you apparently don t.