Took an apparent mint condition iphone x in to hav...

Took an apparent mint condition iphone x in to have sent off to apple for warranty repair on screen and they refused to send it unless they could mark it as physically damaged after they found a 1-2mm chip in very bottom of screen. They told me that I would without doubt be charged for the repair when apple recieved the package. Thinking that was incorrect I contacted apple directly. They sent me a box to send them the phone, the screen was repaired under warranty and returned in a matter of days. Very dishonest store, would not recommend to anyone.