I have been a tenant in my current building for a ...

I have been a tenant in my current building for a little over five years. When CLV Group took over, I was impressed at how quickly any requests were handled. That has all since changed. They closed the office in the building, the janitor is never available, the administrative office never answers calls and when they do, nothing is ever done. I must point out one positive, Cheryl. She is always pleasant and more than willing to help. Unfortunately, she was moved to another office and so the same issues have started all over again when something needs to be done.

The cherry on the sundae is that over two weeks ago, work commenced on the exterior of the building. The first day at work, they broke one of the exterior panes of glass. I called Cheryl the next morning and she promptly filled out a work order. After one week nothing was done, so I called the Corporate Office. I got the receptionist who took down all the information and said she would forward it to the office, the janitor and the property manager and that he would call me. I got a phone call a few hours later but it was the janitor who had no clue about this incident and when I explained that I had a broken window, the response was "O, just a broken window". After one week I called again and was told the property manager would call me. It is now three days later and I still have a broken window, rain pours into my apartment when it rains (which is pretty much all the time this spring and summer) and, of course, I have not received a phone call back from the property manager.

It seems as though CLV Group is just interested in their profits and not in their tenants as for the two years they have renewed my lease, the first year they wanted a 4% increase and the second was a 6% increase.

Run, do not walk from any building owned by this inept company!!!!!