a

BUYER BEWARE....this is NOT a high quality dealer....

BUYER BEWARE....this is NOT a high quality dealer. About 6 months ago we bought a Maserati SUV for my wife. She liked the way it looked and drove. I have always heard about service nightmares with these cars so I tried to pursued her to buy something else. Needless to say the car needs service more than any other car she has had and our main problem is the service department. Prior to buying this car she drove a Mercedes SUV and the service was easy, she would go there drop off the car and they would provide a loaner to her while they worked on her car. We expected the same here. The experience has been terrible to say the least. Each and every time she takes her car there (she makes the reservation weeks in advance) they claim they do not have a loaner and she will need to wait for the vehicle. This is extra hard when you have kids like we do and we need to pick them up from school and take them to practices etc. The first time it happened we thought it was simply an off day, so she made another appointment (again, weeks in advance) but when she arrived they did the same thing to her. This has now happened 4 times and the car has yet to be serviced. In addition the car is starting to make some odd noises and after driving it for 6 months it does not seem to be built well at all. Therefore, we will be trading this car in for another vehicle ASAP. DO NOT BUY A MASERATI ... YOU WILL BE VERY DISAPPOINTED.

Comments:

No comments