I traded in my Ford Escape for a more gas efficien...

I traded in my Ford Escape for a more gas efficient 2016 Toyota RAV4 hybrid. Now, being in the military, most of our credentials vary - drivers license card from one state, license plate on another state, and car title from yet another state. I had an issue with the license department (due to a delay with my prior car title and miscommunication with VA DMV), but it does not really bother me as much as the finance department. "We strive for core values and dedication to our customers" doesn't ring true to what 355 toyota practices. First, I was going to give 1 star, but Mr. Peter Huang from the used car department went above and beyond with my trade in experience (a better rating was given via Yelp for his part). On another hand, Mr. Marandloui from the Finance department needs to check whether he wants to be a comedian instead. Pushing finance to a customer who has already something lined up, then making ridiculous jokes does not sit well with anyone. Minimize the jokes and concentrate on customer care instead.