I

Ibrahem Gouda

4 years ago

Thanks to Mr. EMAD Shaker and Mr.Shady Ibrahim fo...

Thanks to Mr. EMAD Shaker and Mr.Shady Ibrahim for they handling for this situation ..
And hope this hotel improve the stuff hospitality training

Please i need to forward this complaint to the Steigenberger G.M

My Name ;Ibrahem Gouda Mahmoud



I came to your Hotel Many times with my family and my car..and i went back to my home in safe ......



I went to the reception to check this with Mr Emad(Front office Manager)....to check your security cameras......he informed me he found Nothing.....?

the cover was gone with the wind.....My car is VOLVO S60 2018.....and this is the Original Car Cover....

Mr Emad Give me a good hope to go back to my home with my car without stolen

Thank you to make my trip very nice with your great security

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