I called ahead for curb side pickup and the man on...

I called ahead for curb side pickup and the man on the phone tells me to go to the front door to pick up. When I got to the door another woman came out from behind the door and started yelling at me, and without even first checking with me, that I have to call first. I told her I did but she continued to yell at me. Very rude and disrespectful librarian. Before jumping to conclusion she should ask first, and pls, ask politely. We paid for her to have a job.