If patient referred from govt. Hospital in kalra h...

If patient referred from govt. Hospital in kalra hospital kirti nagar. Hospital staff's behavior very bad and in {ICU} they don't give bed to patient they give folding ( )
I told icu nurse please provide bed to patient and she said all bed are reserved for special patient. (5 bed are vacant).
If patient came any panel like- ESIC, REFERRED FROM GOVT. HOSPITAL,NDMC,MCD etc. They treat like beggar. They give priority to cash paid patient.
They are not running hospital they running club if you have money in cash they'll give you first class treatment. No any doctor's visit in icu.