Parham Rakhshanfar

Review of MCL Motor Cars

This dealership is the epitome of terrible custome...

This dealership is the epitome of terrible customer service it's 2020, take a lesson from Amazon and learn to treat your customers with respect. I had a Jaguar and not only was the customer service terrible but after being unhappy with my car in the middle of my lease and wanting to give in, the trade-in deal that was given to me was less than 50% of the actual value of the car at the time (if the car was actually worth 60k I was offered 30k), which not only seems like an unethical business practice but also another sign of MCL Motor Car's terrible customer service. Not once have I had a good experience when walking into that dealership and not to mention my father was also yelled at by the management, which makes me believe these malicious business practices are preached and taught throughout the organization by the top management.