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lupita ruiz

3 years ago

We've been going for years, driving 5 hours to get...

We've been going for years, driving 5 hours to get there. Never had we had any issues and then......it happened. We visited the Gran Via Buffet last night and 3 hours later my husbands stomach was cramping, he was throwing up, high fevers and chills all night. I called the front desk to advise them that he must have gotten food poisoning, maybe advising the restaurant so they can check the food and the front desk lady pretty much told me I'd have to call the restaurant myself and that the restaurant is a different entity. No empathy what so ever. Horrible experience.

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