Too bad the option to give 0 is missing, because t...

Too bad the option to give 0 is missing, because this is the vote they deserve.
Needless to write to write on fb or make a phone call, because the result is that you are even more angry with your UNanswered questions of which you are masters.
You took my gas off without warning for an unpaid bill that was probably lost. My mom, who is 80, lives in that house.
Not even a registered letter, which you claim to have sent but which I have never received.
And now after paying you call me to reconnect the gas by appointment and don't come !!
I can't complain because I have to wait 48 hours before receiving another appointment and so after 6 days. I still find myself without gas.
Shame on you !!