If I were able to give this business zero stars, I...

If I were able to give this business zero stars, I WOULD!!! I purchase $7400 worth of furniture in June 2019 and they have failed to report any positive payments to the credit bureaus. I sent them a letter requesting that they fix this (because if I were late or not paying) they would report negatively! Anytime I requested to speak with someone in there accounts department, I was told, "she's not here" or "she's gone for the day". I also plan on reporting this business to the BBB. They are the worst and are I'm sick of getting the run around with them.