I had a business listing on Google to which someon...

I had a business listing on Google to which someone who Ive never done business with or provided any services for or even spoken with for that matter left a bad review about a product I supposedly sold them. The person in question had no receipt, no email, no proof of any kind of ever doing business with my company. I reached out to Google and spoke to a representative who in turn try to sell me something and eventually hung up on me. I then called and spoke to a different representative who said they would do nothing even though the person was absolutely lying and slandering my company. She simply said that even though he was lying it was ok with them because he didn't break any google guidelines,so they would not remove it. So I told her i would leave a review on Google and would not violate any guidelines which i haven't. So if this review is taken down someone will have some explaining since they couldn't help me with my issue of someone lying about my business, considering after all I'm only telling the truth. I told her i wanted to talk to her manager and she said she would not suggest it and they where in a meeting even though she had just spoken with them. All my calls from my business line are recorded so I have proof of the whole conversation. I will also keep proof of this review. Very disappointed in Google, until this mess I actually liked the company.