Sooooooo...I've been a Mazda guy for a while. I lo...

Sooooooo...I've been a Mazda guy for a while. I love my 3, but it's getting a bit old. I went to the dealership to look for a new car, and no one helped me. Employees were standing around, joking with each other. No car for me, apparently.

But I decided to give them the benefit of the doubt anyway. Every store has an off day, right? So instead of buying a new car, I decided to fix some of the nagging problems with my old 3 and call it good, so I called this place up and booked an appointment for 7:30am for a brake job and some tires. Normally, I wouldn't go to a dealership for this, but I'm new in town, and my apartment won't allow me to work on my car on site.

The day of my appointment. My girlfriend brings my car in for me, and right away, first guy she talks to seems irritated to even check her in. That's your job, dude. Take her info with no attitude. It's not hard. Then they give her the estimate for what it's going to cost (brake rotors/pads and tires). Almost two hours later. Appointment at 7:30, estimate given after 9. Seriously? It took you two hours to estimate how much brakes and tires cost?? And the fun didn't stop there.

Long story short, she didn't get out of there until almost 4. Like 8 hours sitting in an cramped waiting room. No one gave her any updates, no one helped. At least twice, when she asked for updates, they claimed they couldn't even find the guy that was responsible for making the repairs. Hilarious.

Brought my car into Good Year a couple years ago: about an hour to change the tires. Went to Midas for brakes: 2 hours for front and back job...and they apologized for the delay. Meanwhile, Mazda takes over 8.

Suffice it to say, I'm done with this place. Ignore me when I look for a car, make it incredibly inconvenient to fix my car, I've decided to go elsewhere.

Maybe I'll even try a Honda (from someone completely unrelated to this Chantilly monstrosity). I hear Civics are fun.