### Edit. I've tried your number to reach out to G...

### Edit. I've tried your number to reach out to Greg, still get a run around. PLEASE AVOID THESE PEOPLE. My zero star stands and I'll continue to warn people about you!!!At least you've changed your response that I got a full refund. Real nice.
I have NEVER received a refund or a proper cover. Last week 3/02/20 I spoke with HR who assured me they have new owners and they would report this situation and someone would call me back. I explained I called multiple times when this first happened with no call backs. They assured I will receive a call. Nope! No calls returned. My 1 star would be zero stars if it were possible.
Careful! They don't listen when you are ordering for you RV. We went in for a roof cover only. We looked in the book with the gentleman from the mechanics department. We showed him a picture on line of what wanted. He in turn pointed out a different cover with alot of straps. We explained we would be using the RV while it's covered so we couldn't use the one with all the straps we needed the slip cover that just fit right over the over cab area and across the back of the RV. Like a cap. He said ok. Go home measure the roof length and it'll get ordered for you. After giving the measurements and waiting 2 days for a call back, we finally get it ordered. $388 later, we get the one with all the straps the we straight up said no to. Just perfect. $388 on something wrong that doesn't even fit what we own. As for your response, we NEVER received a refund let alone a proper cover so this is a complete lie or it happens frequently thus mistaken us for some one else, all be aware of their bad customer service and now straight up lies.