Surefire sucks! Surefire sucks! Surefire sucks!

Surefire sucks! Surefire sucks! Surefire sucks!
Don't know if anyone here has experienced surefire x300. I assume so. Nevertheless, I purchased mine nearly two years ago. Of coarse I bought the black point tactical owb holster too. After approximately 6 months the light simply failed. I did not drop it, submerge it, burn it, run it over with my truck, play catch with it or any of the sorts. It just failed. I sent it in to surefire after receiving an RMA # for repairs (got the RMA when I called). Within 10 days I received a brand new x300 no questions asked. SWEET! Well done surefire. Fast forward a year later. That same light also failed. Again, its clamped to my legion, which is cared for above and beyond, As one should... So again, I contact surefire, receive an RMA # and send it to them. Mind you each time I have sent it back it has cost me $16 because surefire request you send it with a tracking number. So now I'm into this light for over $270. I sent my light in on the 6th of November. After approximately2 weeks I heard nothing so I contacted them and was told it would be an additional 4-6 weeks.
Ok... Is what it is... I received an email from surefire on the 7th of December stating my light had shipped and I would receive it on the 12th December. Great. Made arrangements for a class I am taking this Saturday the 16th that cost $250 for low light scenarios (training). I am super stoked to have my primary sidearm back in full swing. NOT! I received the light on the 12th as told however, the rail-adjustment bolt was broke off in the movable rail...
I was crushed! Pissed!!! I contacted surefire to ask what could be done. I reiterated my concerns due to the class I signed up for (non-refundable) and asked that they send me a new light and overnight it. Again, keep in mind the light was in their possession for nearly 6 weeks. The lady I spoke with said she could send the parts ie. Rail-adjustment bolt, movable rail and the bolt retainer clip. I asked if she would overnight them at which point she said she would have to talk to a supervisor. We then hung up. I (stupidly) assumed she had my concerns cared for and since I didn't hear back all was good. It is now Thursday the 14th. No parts. I contacted sure once again. Spoke with customer svc and explained the situation (again). I was told that nothing had been shipped and that they would send me the required parts. I asked for them to overnight them due to my situation. The gentlemen said he was going to transfer me to his supervisor as he was not able to make that decision. While waiting for the supervisor the phone hung up. Awesome, clearly they put customer svc at the top of their list... Anyway, I call back and get a receptionist who relays the supervisors message to me. Stating they can not overnight the parts and that I can leave a message on the supervisors v-mail. Of coarse I took that opportunity and expressed my situation. A few choice words were used I will admit but, I believe I was tactful in delivering my message. What it ultimately comes to, and it really does bother me to say this but, I will no longer be purchasing any more surefire products. Kind of stuck with my black point holster so until I find another light and holster manufacturer that I choose, I will remain disappointed. Thank you so much surefire. You lost a customer!