Every person I ve come in contact with in store ha...

Every person I ve come in contact with in store has provided absolutely the best face of customer service one could wish for.
They ve been pleasant, listened carefully when I spoke, responded appropriately and always been the most helpful they could be.
The customer service women at the front counter have gone above and beyond to assist with resolution to a delivery problem, and had made sure to do complete research to verify and fund my proper credit given previously by the customer care department.
Each experience in the store has always repeated itself numerous times; as over the last four years I ve made purchases for multiple residences and multiple persons. These are people I am a caregiver for. Their satisfaction was met at every turn.
Delivery issues were for the most part non existent with the exception of one instance; wherein the delivery service was not adequate; and I understand that particular vendor is no longer used because of repeated similar customer issues.
Overall, I can and do speak about my experiences and recommend shopping at Bob s to many people I speak with.
Great job. Good company. Great policies.