Retro Tuna

Review of Dunraven windows

WARNING we went to dunraven to get a front door an...

WARNING we went to dunraven to get a front door and small poach area replaced they came to the house sold us a new poach with sliding door, Architect came talked us through it and we were told the front door would be a bit smaller than what we had and that was a double door that was pretty wide so we gave the go ahead, At no point did anyone say to me sorry mr wheeler the door is not going work it will be to small and you wont be able to get anything in to the house, Now we have had the new door and poach fitted 16/10/2020 and we have a big problem the new door is only 540mm wide and now i cant even get a washing machine through the door and my 77 year mother is struggling to get through it.

I have been looking up the building regulations as i have no idea on building work, the minimum door opening size seems to be 800mm and fire regulation require this for a primary entrance from what i can see, I have rang dunraven about the problem and they don't what to know and told me that's what i ordered, I asked if there can be any adjustment made to the door so it can open wider and i was told no and the only thing i could do was take the door stops off and remove the handle and lock and the door might open a few more centimetres ohh great and now dunraven wont speak to me, So i am left with a door that's a fire hazard that i cant get any white goods in or out of the house and my 77 year old mother is struggling with, Now i have to look into how i am going to replace or fix the promlem and where i am going to get the money from.

I thought i was going with a reputable company that had a good name and paid the extra for peace of mind well all i got was a headache and a lighter wallet thanks.