Jennifer Kempka

Review of Donovan & Jorgenson

Horrible experience, would not recommend them at a...

Horrible experience, would not recommend them at all. First my paperwork never got processed, so I never truly had an appointment. Then when the guy showed up 2 days later, he was very rude and continued to remind me that it was after hours and I wasn't getting charged the after hours price due to there mistake. Must have been stated to me several times! The part that the sales person was supposed to call me about the next day, I've still not received, even after calling them and having my call transferred to someone else! Sad to not have good customer service! Due to the lack of response I took my business else where.