Jennifer Eitel

Review of Banner Thunderbird Medical Cen...

Fabulous treatment. Currently a patient as I type ...

Fabulous treatment. Currently a patient as I type this and I've been very impressed by almost everyone I've talked to...except one lady in the room service/meal ordering dept.
I placed a breakfast order at about 745 and was told it would be brought up in about an hour. Cool, I can wait that long.
Informed my nurses and was given my insulin at about 830 expecting to my food to arrive soon. Boy were we wrong!
Called down to see what was going on and was told I didn't even order until after 9 and then the lady argued with me when I said I have a time stamp on a text that says 750, after I told my mom I had ordered.
I then cancelled my order and hung up the phone...10 minutes later somehow the food they hadn't started was being delivered. Or more likely it was someone else's tray since I could smell bacon and I don't eat bacon.