M George

Review of Factory Authorized Outlet

How so lucky for the store, no rating at zero or b...

How so lucky for the store, no rating at zero or below! Took my money, said shipped the item, but it never made it as far as FedEx; ie, never left their warehouse! Called after a week to check status, first response "we shipped it"! No, you never did; it is still in your warehouse! Oh, I need to talk to 'manager Hosa' or whoever, who couldn't be bothered this week because it is pretty close to the weekend closing time and he has already left for the week!

Solution? "Oh, we will refund your money"! Yea, after grabbing it and keeping for over a week! Never do business with these dishonest people!