I had a bad experience, I bought annual vehicle in...

I had a bad experience, I bought annual vehicle insurance and according to the sales consultant Yackelin Soto told me that in 24 hours I had it. After an hour, he even called me from his personal line to complete the hiring, then he told me that I had to send the screenshot to a wathsapp and there they told me that the process takes 5 days but when I called the The central line told me that my data was not registered, I despaired I called repeatedly at 4 and already. Call tells me that it had seen a system error. It hurt my procedures for picking up the car terribly. Apparently it does not update its system and to top it off, the consultants lie to you just to make up your mind. And as if that weren't enough, other consultants continue to offer the same product. How about cheating the customer. Of course, finally after 5 days they just gave me attention