Due to COVID, the downtown area was a complete gho...

Due to COVID, the downtown area was a complete ghost town. There was no valet attendant and we had to park in a nearby garage which charged $25 for the night. Felt a little unsafe having to walk with all our luggage to reach the hotel. We arrived at 10pm and we weren t even able to grab dinner, anywhere! No ammenties were offered for such a pricey hotel and all restaurants including take out, were closed. Besides that, our room felt and looked like it wasn t used in over 3 months. Very dusty so we had to clean and we even decided to change the bed sheets to feel more comfortable staying. We are Hyatt members and stay often in Hyatt. Keep this in mind if you are planning to stay here anytime soon.