Brian Holland

Review of Chrysler Jeep Dodge Ram 24

After purchasing my Ram, I had to go to the dealer...

After purchasing my Ram, I had to go to the dealerships 4 times in total. Granted, I work till 5:30 and get to the dealership at 6:30ish, it was still a waste of a lot of time. My sales rep, shayne ( great guy) had to fight for my registration one night and they still didn't give it to me even though he made the cut off. I was able to leave with the truck the first night, I didn't have to put any money down till the 3rd visit. The second visit I went and was told they could only help me with switching the tires (which I picked up on the 4th visit) and not the registration (even though my insurance co. Said they faxed over what they needed to by this time.) Also, for a dealership with that much inventory you would think you would get to have floor mats included in the thousands of dollars you just spent; but this is not the case. After a brief moment with the lady at parts, she informed me she bought a NEW truck, and still had to pay for her own floor mats. On the last visit, when I received my sticker and registration, I brought my car in and was told it wouldn't be for another 45 minutes or so till someone can do the inspection I told them that's fine I'm keeping the truck in here and with that someone was able to help me in a lot less time than they said, so thank you to that service member. I forgot to add that shayne did a great job of getting the truck detailed and filled her tank up for me. The process was a little time consuming but the night that I went there I was able to leave with the truck, and that's some good service.